IIFL Finance’s business loan on WhatsApp is the first-of-its kind initiative in MSME lending industry

IIFL business loan on WhatsApp is a 100% digital process

Bangalore, May 04, 2023 : IIFL Finance offers up to Rs.10 lakh business loan to customers on WhatsApp with quick approval. IIFL Finance’s business loan on WhatsApp is the first-of-its kind initiative in MSME lending industry, where 100% of the loan application-to-disbursal happens digitally. Over 450 million users of WhatsApp in India can avail a 24×7 end-to-end digital loan facility from IIFL Finance.

IIFL Finance is one of India’s largest retail-focussed NBFCs with over 10 million customers, mostly unbanked and underbanked. IIFL Finance is the preferred loan destination for small entrepreneurs across India, where its present through branches and multiple digital platforms.

IIFL Finance’s WhatsApp loan product is supported by a powerful AI-bot that matches the users’ inputs to the loan offer, and facilitates the application. WhatsApp users can avail loan from IIFL Finance through WhatsApp by sending a “Hi” to 9019702184, complete the necessary paperless process quickly and receive funds in account.

Bharat Aggarwal, Business Head, Unsecured Lending at IIFL Finance said, “IIFL Finance has simplified the complex journey of a loan application and disbursal through easy paperless offerings over WhatsApp. With focus on small entrepreneurs we have innovated this instant business loan on WhatsApp product.”

IIFL Finance is currently able to service 1 lac MSME credit queries through its WhatsApp loan channel.

In today’s omnichannel world of texts, chats, and tweets, merchants want to interact with businesses the same way they connect with their family and friends. Indians love to chat on WhatsApp which is easy and convenient.

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