Soroco Named a Leader in 2022 ISG Provider Lens™ for Process Discovery and Mining

BANGALORE, Dec. 7, 2022: Soroco, the world’s first work graph company, has been named the “Leader” in the 2022 ISG Provider Lens™ by Information Services Group (ISG), a leading global technology research and advisory firm – Intelligent Automation – Platforms and Products for Process Discovery and Mining​ in the U.S.

ISG evaluated the capabilities of 20 process discovery and mining providers across eight criteria and recognized Soroco as a “Leader” for its robust process and task discovery, intelligent information extraction, and comprehensive process mining capabilities.

The report defines “Leaders” as having comprehensive product and service offerings, a strong market presence, and an established competitive position.

Soroco was recognized for the following capabilities:

Innovative process and task discovery: The work graph technology provides visibility into process maps through structured interactions in ERP, CRM, and enterprise app stacks, as well as maps human-machine interactions and their variations outside of the system of records such as emails, documents, chat threads, etc.

Intelligent information extraction: While transactional data around workflows and tasks are captured exhaustively in logs, the work graph also discovers the human-machine interactions, for example, emails, documents, and chat threads which are not found in transaction logs.

Comprehensive process mining capabilities: The end-to-end task and process mining approaches that have proven valuable in multiple large and culturally complex global organizations, including those in the U.S., diverse sectors such as BFSI and the chemicals, pharmaceutical, e-commerce, telecom, and manufacturing industries.

Samson David, CEO, Soroco, said, “We are delighted to be recognized by ISG as a Leader in the U.S. market. The recognition affirms our excellence in accelerating large-scale transformations with Scout powered by work graph, which captures the massive unstructured interactions emanating from daily work that directly impacts business outcomes, employee and customer experience.”

“Soroco is driving an exceptional narrative of information mining through an enterprise-wide process landscape to demystify the data that lies outside of the system of records. The work graph enunciates the correlation of activities irrespective of the enterprise system. This is a unique capability and approach to simplify complex information flow,” said Ashwin Gaidhani, ISG Research Partner.

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