Toby – A One-Stop-Shop Hong Kong’s Leading Service Marketplace Forms Partnership with Jackercleaning – Taiwan’s Largest Home Cleaning Service Platform

OutReach – 17 January 2022 – As the Chinese New Year is
around the corner, many families are planning to clean up their home to give
space for good luck in the coming year. Toby (previously known as “HelloToby”),
a one-stop-shop service platform, announced a new move in the home cleaning
service market.

in 2016, Toby is a platform connecting individuals looking for personal services
and household services to professional service providers, who give quotes on
the platform. It introduced a new stream of professional housekeeping services
in 2018 which eases the booking of cleaning services for households. Embarking
on the year of 2022, Toby is stepping up its efforts to expand its reach in
Taiwan and Singapore by concluding a long-term partnership with Jackercleaning,
the largest home cleaning service platform in Taiwan. The workforce from the
two companies will join forces to provide top-quality service to Taiwanese.

Mr. Jason Zheng(鄭會杰), CEO and Co-founder of Toby
remarked, “Toby is flexing its muscles to expand in South-east Asia while
Taiwan is considered one of the most vital, strategic markets. We thank
Jackercleaning for entrusting us in a long-term collaboration and look forward
to seeing the reciprocal support and the combination of strength of both sides
that will help us grow stronger and bring more quality and convenient service in Taiwan.”

Both Toby and Jackercleaning have been providing home cleaning solutions
catering for different needs of users in Hong Kong and Taiwan
respectively.  The new partnership will
pull together the capacity and resources from the two companies offering more
options to customers. As a result, it will on one hand enhance user experience,
and on the other hand, create more work opportunities for the cleaners.

Mr. Harvey Lam, CEO of Jackercleaning said “We’re optimistic
about the outlook of the group as the partnership between Jackercleaning and Toby
launches. We are happy to work with the Toby team and believe that the
partnership will not only allow our customers to enjoy better services, but
also create synergy of the membership and traffic. Moreover, our team will be
able to take the opportunity to get involved in a venture of larger scale and
to work with a remarkable team outside Taiwan. We envisage a win-win-win
scenario for customers, the two companies and their staff.”

Toby and JackerCleaning will be working together on more
initiatives to lead the home cleaning market in Taiwan.

Extensive Network of Specialists   520K
Users’ Requests Matched

Toby takes pride in having an extensive network of over
100,000 independent professionals and small enterprises across Hong Kong,
Taiwan and Singapore, covering some 800 service categories including
housekeeping, beauty service, renovation, training, sports, IT, business,
wedding planning and event organisation. Since its inception five years ago,
Toby has been running as a marketplace which facilitates users to get quotes
and make direct booking from the professional service providers. So far it has
served around one million requests and facilitated matches for 520,000 users.
Toby’s accomplishments have been well recognised – it was awarded the Start-up
of the Year at Alibaba Cloud Summit and the 5th place of the 2021 Deloitte Hong
Kong Technology Fast Company.

Eyeing to Asian Market
Business Opportunities

Mr. Jason Zheng, who is listed as one of the 30 Forbes Under
30 Asia Outstanding Young Entrepreneur in 2021, leads the team at Toby to excel
in the Asian market. “Home services is our starting point and we’ll expand our
services in Taiwan to other areas with an aim to bring consumers diverse
service experience.” The partnership demonstrates Toby’s determination to enter
and thrive in the Taiwan market. Zheng also revealed that Toby looks to inject
more resources in both Taiwan and Singapore markets to build a stronger,
reliable network of independent professionals from various fields, with an aim
to create more business opportunities while benefiting local customers with the
quotation and direct booking facilities on the platform.


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