Flipkart and Government of Telangana host workshop on e-commerce for MeeSeva representatives in Hyderabad

Flipkart, India’s homegrown e-commerce marketplace, in collaboration with the Government of Telangana, conducted a workshop aimed at equipping MeeSeva representatives with the knowledge and skills required to facilitate market access for local businesses through e-commerce. The workshop was conducted in the presence of Sri Sanjay Kumar, IAS, Special Chief Secretary, Department of Information Technology, Electronics & Communications (ITE&C) and Department of Industries & Commerce, Government of Telangana, Sri Ravikiran Tirumala IFS, Commissioner Meeseva (Electronic services delivery), Government of Telangana and Dr Dipu Thomas Joy, Senior Manager, Flipkart.

MeeSeva, Telangana’s integrated citizen services portal, provides a wide range of government-to-citizen (G2C) and business-to-citizen (B2C) services. As part of its ongoing efforts to enhance digital inclusion, the Telangana government intends to incorporate e-commerce facilitation into MeeSeva’s offerings. The proposed workshop will introduce representatives to various aspects of onboarding businesses onto Flipkart’s platform, ensuring seamless integration into the digital economy.

The workshop was attended by over 800 MeeSeva representatives, MSMEs and industry participants focusing on enabling small businesses, artisans, and entrepreneurs to leverage Flipkart’s marketplace. It covered essential topics such as product listing, cataloging, and the operational aspects of e-commerce, including order management and customer engagement. By training these representatives, the initiative aims to create a ripple effect, extending digital commerce opportunities to grassroots entrepreneurs across Telangana and empowering them to seamlessly navigate the e-commerce ecosystem.

Speaking at the event, Sri Ravikiran Tirumala IFS, Commissioner Meeseva (Electronic services delivery), Government of Telangana stated, “Integrating e-commerce into MeeSeva’s framework is a transformative step toward enhancing digital market access for small businesses and entrepreneurs across Telangana. This workshop provides crucial insights and training, enabling our representatives to guide and support local businesses in their e-commerce journey. We appreciate Flipkart’s collaboration in driving this initiative, which will help create a more inclusive and digitally empowered entrepreneurial landscape.”

Telangana has been a key region in Flipkart’s efforts to drive digital entrepreneurship, with thousands of sellers from the state already leveraging the platform to scale their businesses. By integrating e-commerce into MeeSeva’s framework, this initiative is expected to unlock new growth opportunities for small businesses, making them part of India’s expanding digital commerce landscape. Flipkart continues to strengthen its engagement with government agencies, MSMEs, and grassroots entrepreneurs to promote inclusive growth through e-commerce. The upcoming workshop in Hyderabad reinforces its mission to build a digitally empowered entrepreneurial ecosystem across India.