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- Agentic GBS is designed to scale autonomous, reasoning-based automation across enterprise functions
- Enables faster ROI, improved compliance and enhanced digital workforce experience across shared services such as finance, HR, IT and supply chain
- Combines GenAI, RPA, machine learning and workflows to create goal-oriented agents capable of acting independently
National, 15 July 2025: Deloitte India has announced a strategic alliance with UiPath, a global leader in agentic automation, to develop Agentic GBS – a pioneering solution designed to advance the next phase of automation through Agentic AI.
As global enterprises strive for greater agility, faster decisions and truly autonomous operations, traditional automation is no longer enough to meet evolving business needs. Agentic GBS meets the growing demand for intelligent, goal-driven automation that can adapt quickly.
Agentic AI represents a shift from task-based bots to intelligent agents that can reason, act autonomously and learn continuously. Unlike conventional automation platforms, Agentic GBS focuses on goal-based orchestration, where digital agents perform tasks and make informed decisions, collaborate across systems and adapt to shifting business conditions, without requiring constant human input. Deloitte’s innovations in Agentic AI will integrate with the industry-leading UiPath Platform™ to deliver context-aware, scalable solutions that enhance operational resilience and accelerate intelligent transformation.
Speaking on this alliance, Vinay Prabhakar, Sales and Alliance Leader, Deloitte South Asia, said, “This collaboration marks a defining shift in how enterprises approach automation, not just as a tool, but as a transformative force. By uniting the power of Agentic AI with enterprise-grade scalability, we are moving from process efficiency to intelligent orchestration. This is the art of the possible, where humans and autonomous agents co-create outcomes, drive innovation and redefine what is achievable across every enterprise function. It is a bold step towards the future of work, collaborative, adaptive and truly intelligent.”
According to a recent Deloitte report, over 80 percent of Indian organisations are actively exploring the development of autonomous agents, indicating a substantial shift towards Agentic AI. By combining the power of RPA, machine learning, GenAI and workflow orchestration, Agentic AI enables dynamic, end-to-end automation by integrating seamlessly across applications and systems. Agentic GBS will bring that vision to life through this alliance, delivering enterprise-scale solutions for shared services such as finance, HR, IT and supply chain.
Satyen Makhija, Partner, Deloitte India, said, “Our partnership with the UiPath partner ecosystem is a transformative step towards delivering AI-powered automation at scale. By combining the robust UiPath Platform with our advancements in Agentic AI, we are creating a future where digital workers act with greater autonomy, agility and intelligence.”
Deb Deep Sengupta, Area Vice President, South Asia, UiPath, said, “This partnership with Deloitte reflects our shared commitment to shaping the future of agentic automation. By embedding agentic AI into core shared services, we are enabling enterprises to unlock faster ROI, integrate compliance by design and create a truly adaptive digital workforce experience. Together, we are not just enhancing operations, we are reimagining the operating model itself, empowering organisations to scale with intelligence and purpose.”
This collaboration represents a paradigm shift as organisations seek faster ROI and sustainable automation strategies to unlock greater agility, intelligence and impact. By combining the power of Agentic AI with a scalable enterprise framework, Deloitte and UiPath are enabling businesses to move from task automation to intelligent orchestration, where autonomous systems continuously learn, reason and drive outcomes aligned with strategic goals. This alliance marks a critical step towards building the intelligent enterprise of tomorrow.
