• The branch has an ATM-cum-Cash Recycler Machine (CRM), available 24×7
• It offers NRI banking services and locker facilities
Kochi: ICICI Bank has set up a branch in Ernakulam, the 200th of the Bank in Kerala. Based at Companypady, Aluva, the branch is equipped with an ATM-cum-Cash Recycler Machine (CRM) that offers cash deposit and withdrawal services to customers. Interestingly, ICICI Bank had set up its first branch in the state in Ernakulam.
Mr. Rakesh Jha, Executive Director, ICICI Bank inaugurated the branch. Speaking at the inauguration, Mr. Jha said, “We are delighted to launch the branch at the onset of the festive season. Setting up the 200th branch is an important milestone for the Bank as it further strengthens our commitment to serving the people of Kerala. This branch offers a wide range of products and services to the people of the city and aims to contribute to their growth and prosperity. Further, we are dedicated to promote financial inclusion in Kerala with having 70% of our branches located in semi-urban and rural areas in the state.”
The branch offers a comprehensive range of accounts, including savings and current accounts, trade and forex services, fixed and recurring deposits, loans- business loan, home loan, personal loan, auto loan, and gold loan – along with remittance and card services. The branch also offers banking services to NRI customers. It further provides locker facility at its premises. It operates from 9:30 A.M. to 3:00 P.M. on Monday to Friday, and on the first, third, and fifth Saturdays of the month.
The branch provides Tab banking facility for nearly 100 services including opening of Fixed Deposit (FD), cheque book request, generation of e-statements and change of address among others, to customers. The branch also provides door-step banking services for senior citizens, differently abled, and visually impaired individuals, with no charges incurred. The list of the services include financial services like cash pick-up/deposit, cash delivery for withdrawals and non-financial services like KYC submission, life certificate, etc.
The Bank has a network of 6,074 branches and 16,731 ATMs and Cash Recycling Machines (CRMs) spread across the country as on June 30, 2023.
ICICI Bank services its large customer base through a multi-channel delivery network of branches, ATMs, call centres, internet banking (www.icicibank.com), and mobile banking.
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