Infosys Positioned as a Leader for the Second Time in the IDC MarketScape: Worldwide Artificial Intelligence Services 2023 Vendor Assessment

Bengaluru, India – September 5, 2023: Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in the IDC MarketScape: Worldwide Artificial Intelligence Services 2023 Vendor Assessment1.

Infosys applied AI, part of Infosys Topaz, brings together the power of AI, analytics, and cloud to deliver innovative business solutions and AI-first experiences. The integrated offerings allow enterprises to ‘discover’ (unlock value through data and AI), ‘democratize’ (scale adoption across enterprises), and ‘derisk’ (adopt AI in a sustainable manner).

Infosys’ key strengths as noted in the IDC MarketScape report include: According to customers, Infosys’ strengths are the company’s ability to provide solutions using client-preferred AI technology providers, resolve problems or issues related to customer service, showcase and codevelop relevant use cases for AI solutions, integrate Infosys’ project team with their internal team, and secure AI algorithms, APIs, and training data. IDC considers Infosys’ breadth of technology and other alliances and strategies around offerings, sales and distribution, marketing, IP monetization, and employee skills and retention as key strengths. Infosys also showcased strengths in breadth, depth, and impact of AI services innovation activity.

The IDC study represents a vendor assessment of the 2023 artificial intelligence (AI) services market through the IDC MarketScape model. The evaluation is based on a comprehensive and rigorous framework that assessed a variety of vendors participating in the AI services space.

Jennifer Hamel, Research Director, Analytics and Intelligent Automation Services, IDC, said, “Organizations are increasingly turning to AI solutions to drive growth as well as improve outcomes for new products and services. Professional services firms remain a critical source of expertise, skills, and tools to incorporate AI into digital business strategies, build production-grade solutions, and realize ROI. Infosys’ applied AI strategy guides the company’s methodology and services offerings to help clients scale enterprise-grade AI while managing the risks.”

Balakrishna D R, Executive Vice President – Global Head, AI and Automation and ECS, Infosys, said, “We are honored to be recognized as a Leader in the IDC Marketspace Worldwide Artificial Intelligence Services 2023 vendor assessment. Along with our applied AI capabilities, we believe this recognition is also a testament of our newly launched AI-first offering, Infosys Topaz, which leverages Infosys applied AI framework to build an AI-first core that empowers enterprises to deliver cognitive solutions. With our extensive experience in delivering AI solutions over the last few years, we are now focusing on scaling AI within enterprises as we continue to harness the power of generative AI, cloud, and advancing technology solutions.”

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