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As technology keeps advancing—getting smarter, more powerful, and more creative—our skills have to evolve right along with it. Thriving in the era of agentic AI means staying open, staying curious, and always being ready to learn.
Fortunately, as I’ve seen in my time at Salesforce, the community thrives on this concept. They embrace curiosity and are always learning.
Today, we’re announcing a new opportunity to make it easier to continue in this tradition and learn all about Agentforce in a curated and meaningful way.
Introducing Agentblazer Status: Your AI Learning Roadmap
Our Trailblazers have been at the forefront of change, empowering businesses and communities with Salesforce. But as AI reshapes how we work and solve problems, our customers face new opportunities and challenges that demand a deeper understanding of this transformative technology. Enter Agentblazers– Trailblazers who use Salesforce’s digital labor platform to build Agentforce companies.
We know everyone is at a different place in their AI learning journey. Some people are off into the future, having full-on voice conversations with LLMs, while others are just learning what an LLM is. But everyone needs to know the basic AI building blocks, and everyone needs to have the opportunity to become an expert.
People keep asking, “How do I get started?” Well, we just made it easier than ever to kick off your AI learning journey with Agentblazer Status on Trailhead—the first of its kind. Agentblazer Status recognizes your Agentforce skills, giving you a clear learning path to build autonomous agents and showcase your expertise in the digital workforce revolution. Time to level up!
These status levels are as complex and nuanced like AI is, allowing anyone to grow their skills in AI and get hands-on experience building AI agents:
● Agentblazer Champion (Level 1): Learn AI and Agentforce fundamentals and understand Data Cloud and governance. This level helps you build your first agent.
● Agentblazer Innovator (Level 2): Identify business use cases and build custom agents with Agent Builder. This level enables you to configure Agentforce for Service and Sales, driving meaningful outcomes and delivering value when addressing business challenges.
● Agentblazer Legend (Level 3): Develop a deep understanding of advanced concepts and design complex strategies to manage and customize the Agentforce lifecycle within your organization. This level prepares you to earn the Agentforce Specialist certification.
Each Agentblazer level is associated with dedicated Trails, featuring modules and hands-on challenges that delve into AI and Agentforce. Completing these modules earns you badges and points, contributing to your Agentblazer Status, which is prominently displayed on your Trailblazer Profile.
Managing agents: Gaining the skills for tomorrow’s jobs
The skills that got you here today won’t be enough to take you to where you need to go next. As technology evolves , so must we. Digital labor isn’t your competition — it’s your collaboration partner. We’re stepping into a world where we’re not just working alongside autonomous agents but also managing and learning from them. This is reciprocal augmentation—agents learn from us, and we learn from them. The question isn’t if you’ll work with AI, but how. How will you evaluate their performance? How will you leverage them to elevate customer experiences? The future of work isn’t just about using AI—it’s about evolving with it.
That’s why developing Agentforce literacy is critical for everyone. The Agentblazer Statuses provide a structured pathway to not only understand these technologies but master them. By progressing through each level, you’ll build the precise skills needed in an AI-augmented workplace — from creating your first agent to designing and customizing complex agent systems that solve real business challenges.
We are committed to this learning journey with you. That’s why Salesforce is offering the first attempt at the Agentforce Specialist Certification exam free of charge through 2025. We hope you will join us, becoming a learner today to prepare for tomorrow.
Get started:
● Begin your Agentblazer learning journey today and pursue Salesforce certification to validate your skills.
● Connect with AI experts, gain practical experience, and shape the future of AI within your organization by joining the growing Agentblazer Community.
