Over time, HR’s role has evolved from being reactive and disjointed to becoming proactive and strategic. There is now a greater emphasis on target setting, planning, and supporting the organization’s long-term objectives. However, during this transition, the connection with employees and their well-being was somewhat lost while adhering to organizational processes. Fortunately, HR technology now allows professionals to automate repetitive tasks, freeing them to focus on driving, sustaining, and nurturing employees.
The primary responsibility of HR should be cultivating a positive culture and encouraging continuous learning and skill development to tackle talent shortages, attrition, and skill gaps. By understanding the needs of both the organization and its employees, HR can implement timely interventions that align with the growth expectations of both the business and the workforce. Sumit Sabharwal, CEO of TeamLease HRtech, has shared the following ways through which HRs can ensure this.
1- Automated performance metrics
The HR industry is increasingly embracing technology like AI, RPA, and data analytics to automate processes and drive growth. Research suggests that by 2024, 80% of major global companies will use algorithms for hiring, firing, and training. This trend is already evident in the gig economy, where algorithms assess employee productivity. The adoption of AI in HR leads to improved talent retention, an expanded candidate pool, and faster, cost-effective hiring with a better candidate experience.
2- Keeping on top of Technology
Employee self-service portals enhance engagement, efficiency, and cut HR costs through streamlined processes and centralized information. HR technology fosters transparency, communication, and provides a competitive edge. Yet, caution is needed in fully relying on automation to avoid biased decisions. HR professionals should retain control, address biases in data, and ensure efficient, informed processes.
3- Focus on Employee experience
The prolonged effects of remote work and the looming recession can lead to employee anxiety, exhaustion, and self-doubt. To prevent attrition and maintain productivity, HR professionals must create a supportive and flexible work environment that values and acknowledges employees’ contributions. Implementing learning and development programs aligned with future organizational needs will aid in retaining employees for the long term. HR should also design individual career progression plans to foster a sense of growth within the organization. Utilizing technology for training and addressing skill gaps, while promoting a high-performance culture, will align with overall organizational goals. These efforts will create a win-win situation for all stakeholders and build a future-ready workforce.
Utilizing data-driven HR technology is an advantage that should be harnessed to benefit both employees and the organization. It allows HR to concentrate on its fundamental role of aligning organizational needs with employee interests, fostering a robust, efficient, and mutually beneficial relationship.