Bhopal, 24 June,23: AISECT, India’s leading education and skill development organization, has launched AISECTonline, a digital portal aimed at enabling the vision of “Atmanirbhar Bharat” by providing various B2C (Business to Customers) and G2C (Government to customers) services to Indian citizens. To address the digital gap prevalent in many parts of the country, AISECT has introduced AISECT Seva Kendra, a network of physical service centers. These centers offer a wide range of government and financial services, including PAN card application, voter ID card registration, utility bill payments, insurance services, banking services, and other financial services to residents in rural and semi-urban areas.
AISECT Seva Kendra aims to empower individuals residing in remote or underserved areas who often lack access to basic facilities and struggle to navigate the various services provided by the Indian government. Acting as a one-stop window for digital services, AISECT Seva Kendra collaborates seamlessly with government departments, private businesses, and other organizations to provide services in the domains of academics, recruitment, online counseling, online assessment examinations, and B2C services.
Executive Vice President of AISECT Group and Director of AISECT Group of Universities, Dr. Siddharth Chaturvedi, explained the rationale behind establishing AISECT Seva Kendra, stating, “At AISECT, we believe that every individual in the country, regardless of their geographical location or income bracket, deserves equal opportunities and easy access to digital services. While we have received an overwhelming response for the AISECT online portal and its diverse services, we recognized the lack of internet literacy among many individuals in rural and semi-urban areas. They are in dire need of physical centers where they can seek assistance with documentation. Thus, the concept of AISECT Seva Kendra was born. We currently have more than 21,000 AISECT Seva Kendra (ASK) centers across India, which have significantly contributed to rural entrepreneurship.”
The key G2C services offered by AISECT Seva Kendra include:
Air, Bus and Rail Ticket booking: AISECT Seva Kendra(ASK) center offers the facility to avail or cancel air and bus tickets also helps individuals in booking AC/Non-AC/CC/Tatkal rail tickets through the IRCTC Ids provided by the AISECT online portal.
PAN card application: AISECT Seva Kendra facilitates PAN card application, renewal, and other related services.
Electricity Bill payment: Individuals can conveniently pay their bills through the AISECT online portal or by visiting the nearest ASK center. AISECT has recently partnered with Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Limited as a cash collection agency for electricity bill payments in 16 districts of Madhya Pradesh.
MP State Open School form filing (10th & 12th): AISECT Seva Kendra assists students of the State Open School in filling out application forms. In addition to form filling, the centers also inform students about different exams via SMS and call.
The key B2C services offered by AISECT Seva Kendra include:
Recharges and Bill Payments: Increase customer loyalty by offering convenient mobile and utility bill payment services. Keep your customers connected and engaged while generating recurring revenue.
ITR Filing: Enhance customer trust and satisfaction by providing support for Income Tax Return filing. Simplify a complex task, positioning your business as a valuable resource for financial responsibilities.
Mobile and DTH Recharge: Boost customer convenience with hassle-free mobile and DTH recharge services. Strengthen your relationship with customers by providing services that cater to their everyday needs.
Domestic Money Transfers (DMT): Facilitate financial accessibility by integrating secure domestic money transfer services into your offerings. Enable seamless money transfers for your customers while expanding your service portfolio.
Mutual Fund Investments: Differentiate your business by offering mutual fund investment options to your customers. Position yourself as a partner in their financial growth and help them achieve their long-term goals.
EMI Collections: Streamline EMI collections for your customers, making their payment experience seamless and convenient. Enhance customer satisfaction by providing efficient payment solutions.
Loan Lead Generation: Strengthen your value proposition by generating valuable leads for customers considering loans. Position your business as a guide in their financial journey, fostering trust and loyalty.
Comprehensive Insurance Services: Offer your customers peace of mind by providing comprehensive insurance options, including health, life, and general coverage. Assist them in safeguarding their present and securing their future.
Operating through a network of franchisees, who are typically local entrepreneurs or small business owners, AISECT Seva Kendra provides training and support from the Aisect Group to operate the service centre and deliver services to customers. The Aisect Seva Kendra has helped to improve access to government and financial services for millions of people in rural and semi-urban areas of India.
AISECT Online is all set to launch more corporate services like, GST Registration, GST Return, MSME registration, Digital signature certificates to encourage more people to get into entrepreneurship by easing the initial process of documentation and tiring paperwork.