PR

SastaSundar onboards Kapture CX to redefine its customer support processes

SastaSundar leverages Kapture CX’s advanced capabilities to automate and streamline their customer support, hile also ensuring data security and scalability for its groing user netork.  India, January 2025: SastaSundar, a listed healthtech entity in India, owned by SastaSundar HealthBuddy Limited acts as a bridge between users and independent Licensed Chemists to enable users to place their enquiry/indent. Recognised as a one-stop destination for all healthcare and wellness needs, the platform has onboarded Kapture CX to adopt a more integrated and unified approach to augment its customer experience further. Since its inception, SastaSundar has onboarded over 6 lakh+ customers and a network of 200+ licensed chemists (sellers). The platform operates in a dynamic ecosystem that requires efficiency in managing a huge volume of user queries, feedback, and support requests. To fill the gaps in its manual support system, it has integrated Kapture CX as an advanced solution to automate its processes, streamline communication and provide quicker resolutions. As part of the partnership, Kapture will power SastaSundar’s contact centre with its omnichannel ticketing dashboard that will streamline all incoming inquiries via Email, Call, Instagram, Facebook, Linkedin, Google Playstore, Apple Playstore and more. Subsequently, this will enable the company to scale its operations effectively while maintaining high satisfaction …

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KRAFTON India Esports Launches ‘Rising Star’ Program to Empower Aspiring Esports Athletes; Applications Now Open

Comprehensive growth initiative focusing on gaming, content creation, and mental well-being Aspiring esports athletes looking to upskill and be recognized can apply via the official KRAFTON India Esports website  Bengaluru, 21st January 2025 – KRAFTON India Esports today announced the launch of its ‘Rising Star’ Program, a first-of-its-kind initiative aimed at identifying and nurturing emerging esports talent across India. Applications for this transformative …

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Large-sized deals drove 40% of industrial & warehousing demand in 2024

Industrial & warehousing demand healthy at about 26 million sq ft in 2024 Delhi NCR and Chennai drove 2024 demand contributing around half of the leasing activity 3PL segment accounted for 33% of Grade A space uptake in 2024, followed by Engineering and Electronics segments With over 28 million sq ft, new supply rose 22% YoY during 2024, highest ever …

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Dirtcube Interactive launches India’s first-of-its-kind backend platform ‘Specter’; set to empower & support game development studios

Led by co-founders Mikhail Bhuta and Pravan Parikh, Specter is a game-changing platform that offers a cost-effective, scalable, and secure solution to manage in-game economies, achievements, leaderboards, LiveOps, and much more The platform caters to game developers, studios, publishers, esports, gamification apps and more Mumbai, January 21, 2025: Dirtcube Interactive, a pioneering game and game-tech studio based out of Navi Mumbai …

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Bharat Mobility Global Expo 2025 continues with momentum attracting an impressive turnout on the start of first day of the week

Mumbai / New Delhi, Monday, 20th January 2025: Bharat Mobility Global Expo 2025 witnessed an impressive turnout of attendees at Bharat Mandapam, New Delhi, on its fourth day. Enthusiastic visitors eagerly explored the latest technology and innovations while engaging with the diverse range of products and mobility solutions showcased by leading brands. SIAM conducted two conferences at Bharat Mandapam, New …

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Kia India Unveils Facelifted EV6 at Bharat Mobility Global Expo 2025

• The new Kia EV6 comes with 5 additional autonomous features • With a 650+ Km range, the new Kia EV6 continues to set new standards in EV engineering New Delhi, 17th Jan 2025: Kia India, a leading mass premium carmaker, unveiled the new EV6 at Bharat Mobility Global Expo 2025. Kia India also announced that bookings for the new …

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6th Meghalaya Games’ Torch Relay ceremony illuminates the state’s spirit of unity & excellence

Mumbai / Jowai, January 20th, 2025: The 6th Meghalaya Games 2025, scheduled from January 20th to 25th, 2025, is all set to kick off with a torch relay ceremony that symbolises the anticipation and preparation for the games. The ceremony, which was flagged off on January 17th, 2025, from PA Sangma Stadium in Tura, has entered its final few laps …

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SANY India showcases localization excellence at Bharat Mobility Global Expo 2025

Mumbai / Greater Noida, January 20th, 2025: SANY India, a leading manufacturer of construction equipment, participates at the 2nd edition of Bharat Mobility Global Expo 2025, showcasing its commitment towards the ‘Make in India’ initiative. With an impressive lineup of localized products and innovations, the company reinforces its dedication to self-reliance, sustainability, and advancing India’s manufacturing ecosystem. SANY India’s stand at the …

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The British Council and the Dept. of RDPR signs MoU to Empower Children with English Language Learning across 10 Arivu Kendras in Karnataka

– 500 children’s books to be provided to 10 selected Grama Panchayat Arivu Kendras, enriching their physical library collections – Access to the British Council’s Digital Library Freemium membership to be provided to 5,800 Karnataka’s Rural Grama Panchayat Arivu Kendras Bengaluru, 20 January 2025: Taking a significant step towards advancing educational opportunities in rural Karnataka, the British Council, the UK’s …

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Korean Government through KOICA usher in the Bilateral Exchange of Notes with the Government of India

New Delhi, 20 January 2025 – The Korean International Cooperation Agency (KOICA) signed its first bilateral Exchange of Notes between the Embassy of Republic of Korea and the Ministry of Finance, Department of Economic Affairs (DEA), Government of India. This agreement reflects a shared commitment to fostering mutual growth and advancing sustainable development between Korea and India. The Exchange of Notes was formally …

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