New Delhi, 19 December 2024 – United We Care, a global leader in AI innovation for mental health, has launched United-MedASR, an advanced Automatic Speech Recognition (ASR) system that sets new global benchmarks for clinical accuracy.

Designed to revolutionize medical communication, United-MedASR tackles critical healthcare challenges with unmatched precision—achieved through a model built on capital efficiency rather than the massive foundational budgets of Meta and Google.

United-MedASR has outperformed major benchmarks, setting new records:

• LibriSpeech Test-Clean: 0.986% Word Error Rate (WER), a 26% improvement

over Google’s 1.34%.

• Tedlium: 0.29% WER, a 93% improvement over NVIDIA’s 3.92%.

• FLEURS (English): 0.336% WER, a 98% reduction from Meta’s 21.9%.

“Our achievement is a milestone in ASR technology,” said Sourav Banerjee, Founder and CTO of United We Care. “We’ve proven that true innovation doesn’t require boundless resources—it requires focus, expertise, and a commitment to solving real-world problems.”

Precision That Saves Lives

In healthcare, the margin for error is razor thin. Traditional ASR tools, with error rates of 3–5%, posed risks to patient safety. United-MedASR achieves an industry-leading 0.5% error rate, ensuring accuracy in critical interactions. Its ability to understand the thickest regional accents and provide precise medical documentation redefines reliability in high-stakes environments.

“When a doctor says, ‘Administer epinephrine,’ the difference between 99% and 99.7% accuracy is life or death,” said Ritu Mehrotra, Founder and CEO of United We Care. “This isn’t just incremental progress—it’s a paradigm shift. Stella, our virtual wellness and mental health support AI, is globally the best in conversational AI. We’ve built a system that transforms how healthcare professionals interact with technology, enabling unprecedented levels of accuracy and reliability.”

United-MedASR is more than a technological breakthrough—it’s a tool designed to improve lives. With Stella, conversations feel authentic, blending AI precision with human-like interaction. From enabling accurate documentation to understanding diverse accents, United-MedASR is poised to make healthcare safer, more accessible, and more reliable.

United We Care’s dedication to purpose-driven innovation cements its place as a global leader, bridging cutting-edge technology with human-centric care.