Creating Happier Workplaces in Hospitality: Novotel Hyderabad Airport’s Holistic Approach

Introduces a Three-Pillar Approach to Employee Happiness focusing on Well-Being, Growth, and Stability

Mumbai / Hyderabad, 20^th March 2025: As the world celebrates International Day of Happiness, Novotel Hyderabad Airport (NHA) underscores the importance of fostering happiness and well-being in the hospitality workforce. In an industry known for its demanding schedules and high-pressure environment, Novotel Hyderabad Airport is championing initiatives that prioritize employee satisfaction, stability, and growth.

Hospitality professionals are drawn to the industry for the sense of community and the ability to make people happy. This human-centric focus underscores the importance of creating workplaces that prioritize employees’ well-being, development, and satisfaction. Despite advances in technology, hospitality will always be a people business. It’s essential to create people-centric workplaces that offer good work-life balance, flexibility with working hours, fair pay and benefits, career development, and inspirational leadership.

At Novotel Hyderabad Airport, employee well-being is fundamental. The hotel follows a three-pillar approach to support its workforce: financial stability, holistic well-being, and career growth. These pillars act as the foundation for ensuring employees feel valued, supported, and motivated. Creating an environment where employees feel valued, supported, and motivated is crucial for maintaining talent in hospitality. Novotel Hyderabad Airport has introduced a range of initiatives designed to enhance employees’ overall well-being, from work-life balance to professional development. These efforts align with the belief that a happy team creates memorable guest experiences.

Mr. Sukhbir Singh, General Manager, Novotel Hyderabad Airport commented, “The hospitality sector thrives on the dedication and passion of its people. At Novotel Hyderabad Airport, we believe in creating an ecosystem that nurtures employee well-being while ensuring career growth and stability. Our initiatives reflect our belief that happy employees translate into memorable guest experiences.”

Focusing on well-being, Novotel Hyderabad Airport places emphasis on creating a positive and engaging work environment. Employees have access to exclusive gym facilities, monthly aerobic sessions, and a 50% discount on spa and salon services to encourage relaxation and self-care. Dedicated spaces for recreational activities like snooker, carrom, and movie screenings provide avenues for relaxation, while team outings and festival celebrations foster a strong sense of community. The Heartist Connect platform ensures employees’ voices are heard through a structured feedback system, promoting open communication and transparency.

Accelerating employee career growth, Novotel offers a robust learning and development program that provides employees with clear career pathways. Recognizing that career progression has historically lacked structure in the hospitality industry, Novotel Hyderabad Airport actively bridges this gap by nurturing talent and helping employees advance in their roles. To further encourage growth, valued employees are invited for one-on-one discussions with the General Manager weekly, where they can discuss career aspirations, growth opportunities, and industry insights.

Recognizing that proper nutrition plays a key role in employee happiness, NHA provides three nutritious meals daily, complemented by tea and coffee breaks as well as midnight meals for late shifts. Special care is taken to provide “sick meal” and “skip meal” options for those feeling unwell, while dedicated comfort food corners and organic cafeteria options further enhance meal variety and well-being.

To ease day-to-day life, NHA extends thoughtful support services such as complimentary stay and meals for newly married employees. Novotel’s measures also ensure female employees working evening shifts feel secure and comfortable. Security is prioritized, with 24×7 surveillance cameras ensuring a safe work environment for all.

By investing in these initiatives, Novotel Hyderabad Airport reaffirms its commitment to enhancing employee happiness, ensuring that both seasoned professionals and new recruits feel secure, motivated, and empowered in their roles. As the hospitality industry continues to evolve, Novotel Hyderabad Airport stands as a strong advocate for fostering happier, healthier workplaces.